New — every answer now cites its sources
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Tutorial8 min read

The 30-minute RAG setup for your team wiki

A practical walkthrough: connectors, chunking, and the three questions to test first when standing up document Q&A for your team.

TL

Tomás Laifer

Engineering · Lumen

You don't need a platform team to give your company source-backed answers over its own wiki. You need thirty minutes, a connector, and a test plan. Here's the sequence we run with new workspaces.

Minutes 0–10: connect, don't migrate

Start with the source of truth people actually use — usually Notion or Google Drive. Connect it read-only and let the sync run. Resist the urge to clean up documents first; the index will surface exactly which pages are stale or duplicated, which makes cleanup a data-driven task instead of a political one.

Minutes 10–20: watch the index

While documents ingest, watch three numbers: pages indexed, chunks created, and duplicates detected. A healthy index has roughly 4–8 chunks per page and a duplicate rate under 10%. Higher duplicates usually means multiple versions of the same doc live in different folders.

Minutes 20–30: ask the three test questions

  • One question with a single canonical answer (a policy, a price).
  • One question whose answer spans two documents.
  • One trick question the docs don't answer — the system should decline.

If two of three pass on day one, you're ahead of schedule. Publish the workspace to the team with one rule: every answer must include a citation, and every citation must resolve. That single habit is what turns a demo into infrastructure.

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